Online Check-in

Flying to an overseas destination alone can be stressful to a new traveller. Royal Brunei Airlines allows early online check-in 24 hours before departure. As a rule, it is advisable check-in online, especially if the flight is full.
With online check-in, you can choose where to sit and the maximum number of bags allocated to you. Once at the airport, all you will need to do is to go to the designated Royal Brunei check-in baggage counters and present your passport and travel documentation in order to process your baggage. Once this is done, you can proceed directly to immigration for further processing.

Print out a copy of your flight itinerary and have this in hand when you go to check-in.
It saves time if you are asked about your booking.


Interline Baggage Transfer

Request for inter-airline or interline baggage transfer. This is a very convenient way to travel, especially between multiple cities. You only have to collect your bags at the final destination. Otherwise, you will have to undergo multiple pick-ups and check-ins at connecting airports throughout the journey.

Hassle-less Departures

For a trouble free departure, leave for the airport at least two hours before your flight departs. Once at the airport, look for the flight departure information display screens and find out where the check-in counter and what time it opens.
Here are a few pointers to get you to the boarding gate and avoid the risk of missing your flight.
  • Check-in your bags early as this takes a time.
  • Allocate ample time to clear Customs, Immigration and Security Screening as this will also take time at the airport.
  • While waiting have your eticket, passport and online boarding pass ready.
  • Do not make jokes about bombs or allude to any security threats. This is a criminal offence.
  • Do not leave your baggage unattended at any time.

Incoming Declaration Card

All arriving passengers must complete an Incoming Declaration Card. This is provided to you during your flight. The Incoming Passenger Card is a legal document and any false statement may result in a penalty.
The Incoming Passenger Card asks questions about what you are bringing to Australia and the places you have visited. You must declare if you are bringing into Australia
  1. Goods that may be prohibited or subject to restrictions, such as medicine, steroids, illegal pornography, firearms, weapons or illicit drugs;
  2. More than 2250ml of alcoholic beverages or 50 cigarettes or 50g of tobacco products; and
  3. Goods obtained overseas or purchased duty and/or tax free in Australia with a combined total price of more than AUD$900, including gifts.

Goods/samples for business or commercial use?
  1. AUD$10,000 or more in Australian or foreign currency equivalent including travelers cheques, cheques, money ordes or other bearer negotiable instruments of any amount;
  2. Meat, poultry, fish, seafood, eggs, dairy, fruit, vegetables;
  3. Animals, parts of animals, animal products including equipment, pet food, eggs, biological specimens, birds, fish, insects, shells, bee products;
  4. Soil, items with soil attached or used in freshwater areas e.g. sports/recreational equipment, shoes;
  5. Have you been in contact with farms, farm animals, wilderness areas or freshwater streams/lakes etc in the past 30 days
  6. Were you in Africa, South/Central America or the Carribean in the last 6 days

Arriving in Australia

On arrival at the Melbourne/Sydney airport, immigration will check your passport and Incoming Passenger Card. Your bags may then be checked, x-rayed or examined by Customs and Quarantine for restricted or dutiable items. At times there are also ‘sniffer’ dogs present to search for drugs; other prohibited items, and/or food, plant or animal material. Be warned that if you are caught carrying prohibited items, you could be fined or prosecuted.


  • Know what you are bringing to Australia.
  • Never agree to bring a bag or other items for someone else without knowing its contents.
  • Never let another person pack your luggage.
  • Ensure you bags are always with you at all times.
  • You are accountable for anything illegal you bring to Australia.
  • Spend time completing your Incoming Passenger Card while on the aircraft.
  • Declare any drugs and medicine, food, plants and animal products or other items on your Incoming Passenger Card.
  • There are penalties for not declaring illegal and restricted items and for making false declarations on your Incoming Passenger Card.
  • Check you are in the right lane for international travelers.
  • Keep your passport and Incoming Passenger Card ready for Customs checks.

Domestic Connecting Flights

If your next destination is Perth, Sydney or Brisbane, you will need to take a connecting domestic flight. You need at least three hours to allow for minor flight delays, bag checks, check-in, security checks and transit time between international and domestic terminals. In Melbourne, the two terminals are in the same building but on different levels. In Perth the buildings are separate but linked to each other. The domestic/international terminals at Sydney Airport are located in different buildings but free shuttle buses are provided between the two terminals.